MTD 31A2M1A706 Service Manual
Overview of the MTD 31A2M1A706 Service Manual
The MTD 31A2M1A706 service manual is a comprehensive guide crafted for professional technicians and experienced outdoor power equipment enthusiasts. It outlines the systematic procedures required to diagnose, repair, and service a specific MTD model with a focus on reliability, safety, and long-term performance. The manual emphasizes practical, hands-on instructions supported by critical safety reminders to protect technicians during maintenance tasks. It serves as a reference for routine maintenance, fault isolation, and component service, ensuring that users can restore optimal operation of the equipment in a consistent, repeatable manner. By following the documented procedures, technicians can reduce downtime, extend the life of the machine, and maintain warranty compliance where applicable.
The document is structured to facilitate a logical workflow, starting with fundamental identification and safety practices before advancing to more complex repair procedures. This approach helps ensure that technicians assess the correct model hardware and avoid using incompatible parts or procedures. The manual also includes diagnostic flowcharts and troubleshooting guidance that help technicians quickly pinpoint issues, minimizing guesswork and enhancing repair efficiency. Consistent formatting, clearly defined torque specifications, and step-by-step instructions are incorporated to support accurate reassembly and testing after service. Overall, the manual aims to empower skilled technicians with a clear, methodical path to effective maintenance and repair of the MTD 31A2M1A706 equipment.
Purpose and scope of the manual
This manual is intended to provide detailed service information for the MTD 31A2M1A706, covering disassembly, inspection, diagnosis, repair, and reassembly of major subsystems. It outlines the proper use of tools, safe handling practices, and required protective equipment to minimize risk during maintenance work. The scope includes troubleshooting electrical, fuel, ignition, and mechanical systems, as well as procedures for routine service such as lubrication, filter replacement, and belt adjustment. It also defines acceptable operating limits, service intervals, and part replacement guidelines to ensure consistent performance and reliability. By consolidating these topics, the manual helps technicians execute repairs efficiently while maintaining compliance with safety standards and manufacturer recommendations.
The manual emphasizes proper documentation and record-keeping, including noting service interventions, parts used, and any observed anomalies. This information supports warranty considerations and future maintenance planning. It also provides guidance on selecting correct replacement parts and tools, reducing the likelihood of inadvertent damage from improper components. The intended audience includes certified outdoor power equipment technicians, shop personnel, and advanced hobbyists who require precise, model-specific instructions. The overarching goal is to enable safe, effective service that preserves machine value and user safety over the product lifecycle.
Model identification and compatible hardware
Accurate model identification is the foundation of effective service work. The MTD 31A2M1A706 is referenced throughout the manual with its exact model number to ensure all procedures, torque values, and part numbers correspond to the correct machine. The document details physical identifiers such as engine type, deck size, drive system configuration, and serial range as part of the identification process. This information helps technicians verify compatibility before performing disassembly or ordering replacement parts. Correct identification prevents cross-model errors and ensures that maintenance actions align with the manufacturer’s design specifications. The manual also highlights compatible hardware and components that may vary by production run, emphasizing the need to cross-check part numbers with current catalogs or service databases.
In addition to the core model, the manual lists commonly compatible accessories and subsystems that may be present on user machines within the same family. This includes alternative engine models, drive belts, pulleys, ignition modules, and fuel system components that could be installed in later revisions. Clear guidance is provided on selecting the appropriate part variants based on identified engine and transmission configurations. This approach minimizes confusion when performing upgrades, replacements, or routine maintenance across similar machines. Technicians are advised to verify compatibility against the latest manufacturer parts list before ordering or fitting any hardware.
The document also outlines procedures for confirming hardware compatibility during service, such as inspecting mounting points, fastener lengths, and connector types. Visual and functional checks are described to ensure that replacement parts fit correctly and operate as intended. Guidance on handling common substitutions, along with cautions about non-compatible hardware, helps reduce the risk of improper repairs. By establishing clear criteria for model identification and compatible hardware, the manual supports precise, efficient service that maintains machine integrity and user safety.
Safety conventions and symbols
Safety is a primary focus throughout the service manual, with explicit conventions and symbol definitions to guide technicians. The document standardizes the use of hazard warnings, instructional cautions, and essential notes to convey risk levels and required actions clearly. Icons and color-coding are described so that technicians can recognize critical cautions quickly during complex repair procedures. The manual stresses the importance of disconnecting power sources, relieving stored energy, and properly securing the equipment before beginning work. Adherence to these safety practices helps prevent injuries, equipment damage, and accidental starts during service tasks.
Authoritative safety statements in the manual cover areas such as fuel handling, battery safety, hot surfaces, and moving mechanical parts. Each procedure typically begins with a safety briefing and a checklist of required PPE and environmental considerations. The document also advises on safe lifting techniques and proper workspace organization to minimize trip hazards and tool misplacement. By embedding safety conventions and symbols into every section, the manual reinforces a culture of careful, responsible maintenance that protects technicians and preserves equipment reliability over time.
Specifications and technical data
The engine and powertrain specifications provide the foundation for understanding performance, reliability, and service intervals. This section covers engine displacement, bore and stroke measurements, compression ratios, and rated horsepower at designated RPMs. It also details the torque output, drive belt arrangements, transmission type, and reduction ratios where applicable. You will find tolerances, recommended operating limits, and guidance on how to verify these parameters during routine maintenance. Accurate knowledge of these specifications is essential for proper troubleshooting, component replacement, and maintaining optimal efficiency under varying load conditions.
Electrical system ratings encompass battery capacity and type, charging system output, and electrical protection features. This includes starter motor current draw, alternator or generator amperage, and charging circuit voltage under idle and under load. Wiring harness standards, connector pinouts, and color coding are outlined to aid in diagnostic procedures and secure, reliable connections. Safety considerations such as proper isolation procedures, fuse and relay ratings, and ground integrity are emphasized to prevent electrical faults and to protect personnel during service work. Adherence to electrical ratings ensures dependable starting performance and consistent electronic control system behavior in diverse operating environments.
Lubrication and fuel system details describe oil specifications, service intervals, and viscosity guidance for different ambient temperatures. The manual outlines recommended lubricant capacities for the engine and any ancillary components, along with change intervals based on hours of operation or calendar dates. Fuel system details cover fuel type, octane requirements, and any limitations on ethanol content, as well as filtration and line routing to prevent vapor lock and deliver consistent fuel flow. The document also includes procedures for inspecting seals, gaskets, and oil seals for wear, plus safe handling practices for the fuel system to minimize spills and fire risk. Regular lubrication and correct fuel management are crucial for reliable performance and longevity of the machine in demanding outdoor use.
Cooling and emission considerations address the cooling system layout, radiator or air-cooling strategy, and operating temperature ranges. This section lists coolant type, capacity, replacement intervals, and procedures for checking coolant levels and for detecting leaks in hoses or clamps. Emission control components, where applicable, are identified along with inspection and maintenance steps to ensure compliant operation and to minimize environmental impact. The manual provides guidance on heat management under high-load conditions, including fan operation, ducting integrity, and the importance of unobstructed cooling airflow. Proper cooling and compliant emission management are essential for sustained performance, fuel efficiency, and long-term engine health.
Tooling and safety equipment required
When performing service on the MTD 31A2M1A706, ensure you have a reliable set of specialized tools tailored to the model’s fasteners and components. A calibrated torque wrench capable of measuring in the range of 5 to 120 Newton-meters is essential to achieve the correct fastener tightness without over- or under-torquing. Include a digital or angled torque adapter for difficult-to-reach fasteners, and have a set of metric and standard sockets that cover sizes commonly used on this unit. Precision screwdrivers, a small pick and threader set, and snap-ring pliers should be readily available for removing and installing trim, covers, and retaining hardware without damage. A multimeter with a proper ground probe is necessary for electrical checks, while a service-grade grease gun, bearing puller, and nylon mallet will assist with component disassembly and reassembly without marring surfaces. It is also prudent to have a magnetic parts tray, labeled containers, and aParts inventory sheet to maintain traceability of removed components during the repair process.
Careful attention to torque specifications is critical for the longevity and safety of the mower. Always consult the specific service data for the exact torque values of fasteners encountered during disassembly and reassembly, as these values can vary by component and production lot. Use a calibrated torque wrench, apply the correct sequence, and recheck measurements after an initial run to confirm stability under load. When replacing gaskets or seals, ensure the mating surfaces are clean and dry before reassembly to prevent leaks and ensure proper sealing. For electrical connectors, use dielectric grease on pin contacts to mitigate corrosion and achieve consistent conductivity during operation. Keep a spare set of o-rings and lubricants specified by the manufacturer to avoid compatibility issues, and document any deviation from standard torque or lubrication so future maintenance can reference the change.
Personal protective equipment (PPE) must be worn consistently to minimize risk during service procedures. This includes ANSI-rated safety glasses to protect eyes from flying debris, cut-resistant gloves for handling sharp edges and blades, and a snug-fitting, flame-retardant long-sleeve shirt to guard against incidental burns or sprayed fluids. Use a dust mask or respirator when sanding, grinding, or performing tasks that generate fine particulates or fumes, and ensure adequate ventilation in the work area. A hard hat is recommended when performing overhead work or when heavy components are being moved, and hearing protection should be employed during noisy operations such as the use of impact tools or grinding. Foot protection with steel-toed boots helps prevent injury from dropped parts. Finally, establish and follow a clean work environment, with clearly marked walkways and a dedicated area for scrap materials and used parts to minimize trip hazards and maintain organization during the repair process.
Safe handling practices are essential to prevent injury and equipment damage. Before starting any service, disconnect the battery or power source and ensure all stored energy is released from capacitors or hydraulic systems. Verify the machine is on a stable surface with the parking brake engaged and wheels chocked if necessary to prevent movement. When lifting heavy components, use proper lifting technique or mechanical assistance to avoid back strain, and never work under a suspended load. During maintenance, keep tools organized to avoid accidental drops or short circuits, and inspect all safety interlocks and guards after reassembly to ensure they operate correctly. Finally, never bypass safety features or disable protective devices, as this can create hazardous conditions and void manufacturer warranties. Document all safety checks and corrective actions as part of the service record to support ongoing safe operation of the equipment.
Initial preparation and safe access require a methodical approach to protect both the technician and the equipment. Begin by ensuring the power source is completely disconnected and the battery is removed if applicable, preventing any accidental cranking or electrical short. Verify that the machine is on a stable, level surface and that all moving parts are secured using manufacturer-approved supports or blocks. Gather the required tools, including a full set of metric and standard wrenches, a torque wrench for reassembly, labeled containers for fasteners, and a parts tray to keep components organized. Document the machine’s model and serial number before starting, and take high-resolution photographs from multiple angles to serve as references during reassembly. Wear appropriate PPE such as safety glasses, cut-resistant gloves, and hearing protection, and review the service manual for any model-specific cautions related to fuel system, ignition, or hydraulic components.
Cab and cover removal steps require a systematic sequence to avoid damage and ensure safe access to internal systems. Disconnect all electrical connectors behind the dash and near the engine bay, labeling each one to match its corresponding harness during reinstallation. Begin by removing exterior cladding or cab panels using the correct screws or fasteners, keeping track of any washers or spacers. If the unit uses retaining screws for the hood or body panels, loosen them gradually in a crisscross pattern to prevent warping. Lift each panel clear with assistance if needed, supporting hinges or brackets to avoid bending. As panels are removed, inspect mounting brackets for corrosion or wear and replace any compromised hardware according to the parts listing. When exposing the internal compartment, note the location and routing of cables and hoses to prevent misconnection upon reassembly.
Component isolation and labeling practices emphasize a cautious, organized approach to disengaging subsystems without compromising integrity. Start by isolating the fuel system, closing the fuel valve if equipped and relieving any residual pressure in a controlled manner following the manufacturer’s procedure. Disconnect the electrical power to the alternator or charging system, and tag connectors with durable labels that indicate circuit numbers and function. For hydraulic or fluid systems, cap hose ends and drain lines into appropriate containers to minimize spills, marking colors or sizes to ensure correct reconnection. Remove belts, pulleys, and drive components only after supporting each part to prevent tension or misalignment during removal. As components are separated, photograph each stage and maintain a sequential memory of how pieces interlock, making references to the service manual to confirm orientation and fit with the correct side up, front, or rear. Finally, store fasteners in clearly labeled containers corresponding to their mounting location, and verify that no tools remain inside the machine before resealing the access panels.
Cooling and lubrication system maintenance
The cooling and lubrication systems on outdoor power equipment are critical for maintaining optimal engine temperatures and extending component life. Proper inspection and maintenance help prevent overheating, reduce wear, and improve overall performance in harsh operating conditions. This section provides detailed guidance on inspecting radiator and cooling pathways, replacing coolant, and establishing oil change intervals along with filtration checks. Adhere to the manufacturer's torque specs and use only recommended fluids and parts to ensure compatibility with the engine design and warranty requirements. Begin with a cool engine and disconnect the spark plug wire or battery to ensure complete safety before any maintenance work. Radiator and cooling pathways inspection Inspecting the radiator and cooling pathways involves a thorough assessment of fins, hoses, clamps, and mounting points for signs of damage, blockage, or leakage. Look for bent or damaged fins that can impede airflow and reduce heat dissipation, and clean them carefully with a soft brush or compressed air, taking care not to bend the fins further. Check all hoses for cracks, swelling, or soft spots, and replace any that show signs of deterioration. Ensure clamps are secure and that the coolant passages between the radiator, intake, and cylinder head are free of obstructions such as dirt, grass clippings, or debris. Inspect the radiator shroud and cooling fan for proper operation, ensuring the fan engages at appropriate temperatures and spins freely without rubbing. Document any abnormal readings or damaged components and perform repairs following the manufacturer’s repair procedures to maintain cooling efficiency. Coolant replacement procedures Coolant replacement should be performed according to the service interval specified for the model, and only cooling fluids approved by the engine manufacturer should be used. Begin by draining the old coolant from the reservoir or radiator drain valve, then flush the system if recommended by the manual to remove scale buildup and contaminants. Refill with fresh coolant at the correct concentration, observing the recommended mixture ratio and ambient operating conditions. Bleed the cooling system to remove air pockets that can cause hot spots and uneven cooling, ensuring the system is full and pressurized according to the specifications. Reinstall all caps, hoses, and fasteners securely, and run the engine briefly to verify steady thermostat operation and absence of leaks. Dispose of used coolant in accordance with local environmental regulations and never mix old antifreeze with new coolant. Oil change intervals and filtration checks Establishing proper oil change intervals is critical for engine longevity, especially under demanding outdoor conditions. Track runtime hours or calendar intervals as defined by the manufacturer and perform oil changes with oil meeting the specified viscosity and API rating. Replace the oil filter at the same interval or sooner if the filter shows signs of restriction or contamination. Before draining, run the engine to warm the oil for easier evacuation, then replace the drain plug and use a fresh filter, ensuring all seals are correctly seated. After refilling with the recommended oil, check the dipstick for proper level and inspect for any signs of oil leaks around seals and gaskets. Periodically verify filtration effectiveness by checking color and cleanliness of the oil on the dipstick and, if applicable, by inspecting used oil for metallic debris which could indicate internal wear. Establish a maintenance log to track oil change dates, engine hours, and any filtration anomalies, and adjust future intervals based on operating conditions such as heavy loads, high ambient temperatures, or dusty environments.The electrical system of any outdoor power equipment relies on clean power generation, stable charging, and reliable communication between sensors, actuators, and the control module. Begin with a thorough safety check, disconnecting power sources and ensuring the unit is inert before inspecting any components. Verify the battery voltage with a calibrated multimeter, noting the resting voltage and the load voltage under simulated operation to determine whether the battery can sustain cranking and running loads. If the battery shows signs of weakness, perform a controlled load test or replace it with a recommended equivalent to prevent intermittent faults that could masquerade as wiring or sensor issues. When charging issues are suspected, inspect the charging circuit for secure connections, frayed wires, and corrosion at the alternator or stator terminals, and confirm that the charging output meets the manufacturer's specifications across the expected engine RPM range.
Next, perform a comprehensive wiring harness inspection and interpret the schematics to locate potential fault paths. Visually inspect harnesses for cracked insulation, pin misalignment, loose connectors, and pin corrosion. Use the OEM wiring diagrams to trace power, ground, and signal lines from the battery, through protective fuses, to each major subsystem such as ignition, charging, and safety interlocks. Pay particular attention to harness routing that may be subject to vibration, heat, or abrasion, and replace any compromised sections with OEM-recommended harnesses and connectors. When diagnosing intermittent electrical faults, gently wiggle suspected connectors while monitoring the system with a diagnostic tool to confirm a loose connection or broken conductor as the root cause. Document all findings and replace any scorched or melted insulation without delay to prevent future failures.
Sensor and actuator diagnostics require a systematic approach to verify the integrity of feedback loops and control signals. Start by testing the primary sensors for baseline readings: crankshaft or camshaft position sensors, throttle position sensors, and any temperature or pressure sensors specified for the model. Compare live data from the diagnostic tool with the expected ranges in the service documentation, looking for readings that drift, saturate, or fail to respond to input changes. For actuators, inspect the relays, solenoids, and electronic control unit (ECU) outputs, verifying that commands are received and that the devices transition to the commanded state without excessive delay. If a sensor or actuator shows abnormal behavior, confirm the wiring harness continuity and ground integrity first, then perform a functional test with replacement or simulated signals to isolate the component. Always clear fault codes after performing corrective actions and re-test to ensure the issue is resolved and the system returns to normal operation within specification.
In all electrical diagnosis work, maintain a clean work environment with a dedicated ground and use insulated tools to prevent short circuits. Keep a detailed log of measurements, test results, and any component replacements, including part numbers and serial data where applicable. When discrepancies between the schematic interpretation and real-world wiring arise, rely on verified OEM service bulletins and updated diagrams to guide corrective steps, and avoid speculative repairs that could compromise safety or performance. After repairs, perform a full functional diagnostic run and, where feasible, conduct a road or load test that simulates typical operating conditions to confirm that the electrical system remains stable under real-world stresses.
The Diagnostics and Troubleshooting Guide for the MTD 31A2M1A706 integrates a symptom-based approach with practical repair steps to help technicians quickly identify and resolve issues that affect performance, reliability, and safety. Begin diagnostics by establishing the symptom accurately, noting machine behavior, operating conditions, and any abnormal noises, vibrations, or alarms. This method allows you to narrow down potential causes and prioritize corrective actions, reducing downtime and potential secondary damage. Systematically document each finding during testing, including observed readings, tool used, and exact procedure, so future service events can reference a complete history. By combining structured flow with hands-on verification, you can maintain a high standard of repair quality and extend the equipment’s service life. Remember to respect safety practices, disconnect power sources as required, and use manufacturer-approved replacement parts to ensure compatibility and reliability. When uncertainties arise, cross-check facts against the service documentation and component specifications before proceeding with repairs.
Symptom based flowcharts provide a practical route through common operational issues. Start with the most critical symptoms, such as loss of propulsion, excessive vibration, or failure to start, and follow the decision points in a logical sequence. Each step should guide you toward a probable root cause, from fuel delivery and ignition to electrical connections and safety interlocks. As you progress, verify system responses with controlled tests, such as calibrated measurements of voltage, resistance, or RPM, and compare them to specification ranges. If a symptom persists after an obvious fix, reassess the inputs, recheck wiring for loose connections, and review recent maintenance history for missed steps. The goal is to reach a definitive conclusion through repeatable, observable evidence and documented results that can be replicated by another technician if needed.
Common faults and quick repair steps cover the majority of routine failures encountered with this model. For starting issues, inspect the battery condition, charging system, and starter connections, cleaning or replacing corroded terminals as needed. If fuel-related problems are suspected, verify fuel quality, line integrity, and carburetor or fuel injector performance, replacing filters and seals where appropriate. Electrical faults often present as intermittent operation or sensor warnings, so check harnesses for damaged insulation, secure all connectors, and reseat control modules if required. Mechanical faults such as deck drive or transmission slippage should be evaluated with cautious load testing and inspection of belts, pulleys, and mounts for wear or misalignment. Each quick repair step should be followed by a functional test under load to confirm that the issue is resolved and to prevent reoccurrence.
Error code interpretation and reset procedures translate diagnostic observations into actionable corrections. Identify codes displayed on the console or diagnostic interface and reference the code against the approved code list, noting the exact meaning and recommended action. Many codes indicate a sensor fault, misadjusted throttle, or a protected condition that requires reset after corrective measures are implemented. For resets, power down the unit, disconnect the battery if applicable, and follow the prescribed sequence to clear the fault while ensuring no hazardous conditions remain. After performing a reset, perform a controlled test run to confirm that the code does not reappear and that normal operation resumes. If a code persists after reset, re-check related systems and consider more in-depth inspection of wiring harnesses, control modules, and associated actuators, documenting each step and result for traceability.
The wiring diagram for the MTD 31A2M1A706 system provides a comprehensive map of power, ground, and signal paths required for proper operation. Begin by verifying the main battery connection and ensuring the negative terminal is securely grounded to the chassis. Follow each harness from the power source to the respective sub-assemblies, noting any splice points, fusible links, and protective conduits. When inspecting harness layouts, pay attention to routing to avoid abrasion, heat sources, or contact with moving parts. Document any discrepancies between the diagram and the actual harness routing, then correct or annotate the diagram to reflect the as-built configuration for future service work. Use a multimeter to verify continuity across connections, and check for voltage drops under load to ensure reliable operation of the ignition, charging, and accessory circuits. Maintain clean, organized routing to minimize interference and facilitate future diagnostics during maintenance cycles.
With the harness layouts, it is essential to understand the placement of sensors, switches, and actuators relative to the control module. Identify the plug and socket orientations to prevent incorrect connections during reassembly. When disconnecting connectors for service, label each plug with its function and the corresponding circuit to streamline future reassembly. Inspect for signs of pin damage, corrosion, or insulation wear, replacing any compromised components to prevent intermittent faults. After service, perform a functional check using the service manual procedures to confirm that each circuit, including safety interlocks and operator controls, functions as intended. Regular visual inspections of harness insulation, clamps, and grommets will extend the life of the electrical system and reduce the likelihood of future failures.
Accurate bolt torques and fastener specifications are critical to maintaining the structural integrity and safe operation of the MTD 31A2M1A706. Begin by assembling sections with the correct hardware as specified in the torque table, ensuring that fasteners are clean and free of oil or debris that could affect torque readings. When tightening fasteners in a sequence, follow the recommended pattern to evenly distribute clamping force and avoid warping or misalignment of components such as the deck, transmission mount, or engine brackets. Use a calibrated torque wrench appropriate to the size and grade of the fasteners, and apply lubricants only where specified to avoid under- or over-torquing. For critical joints, double-check torque values after a short run-in period to confirm that there is no relaxation or loosening due to vibration. Maintain a record of torque checks in the service log to provide traceability for future maintenance cycles and safety inspections. Proper torque maintenance helps ensure consistent performance, reduces component wear, and minimizes the potential for catastrophic failures under load.
Keep a readily accessible fastener inventory with established replacement part numbers and thread classifications. When replacing bolts, verify the correct length, thread pitch, and head type to maintain compatibility with mating parts and prevent interference with belts or pulleys. Store fasteners in labeled containers to prevent cross-contamination between metric and standard sizes, and replace any damaged or fatigued fasteners rather than reusing them. For critical assemblies like the blade spindle, transmission mount, and engine mounting, use the exact fastener grade and coating specified by the manufacturer to preserve corrosion resistance and structural strength. After assembly, re-torque all critical fasteners to the recommended specification once the system has reached operating temperature to account for thermal expansion and dynamic loads during operation.
Lubricant selection for the MTD 31A2M1A706 should be guided by the manufacturer’s published specifications, including viscosity grade, base oil type, and compatibility with seals and gaskets. Begin by identifying components that require lubrication, such as the transmission, hydrostatic drive, deck bearings, and pivot points, and apply lubricants that meet the specified performance criteria. When selecting lubricants, pay attention to temperature range, load conditions, and resistance to oxidation and shear. Record the exact lubricant part numbers and lot codes during service to ensure traceability and compatibility with future maintenance cycles. If a sealed system or grease-lurred interface is present, adhere strictly to fill quantities and service intervals to avoid overfilling or under-lubrication, both of which can lead to premature wear or leakage. Periodic lubricant inspection should include checking for contamination, viscosity changes, and signs of seal damage, replacing seals or gaskets as needed to maintain performance and prevent environmental exposure.
Part numbers for replacement lubricants and associated accessories should be sourced from the official parts catalog, ensuring compatibility with current production standards. Maintain a clean working area during lubricant handling to prevent contamination of components and to comply with safety guidelines. When disposing of used lubricants, follow local environmental regulations and dispose of containers and residues at approved facilities. Documentation of lubricant type, quantity, and service date supports warranty claims and provides a clear maintenance history for the equipment. Regular review of lubricant schedules with the service manual keeps the machinery operating smoothly and minimizes downtime due to lubrication-related failures.