CRAFTSMAN 917.378350 Service Manual
The CRAFTSMAN 917.378350 service manual provides a comprehensive guide for diagnosing, maintaining, and repairing this lawn equipment model. It establishes the scope of service coverage, including routine maintenance, troubleshooting, parts replacement, and safety considerations. The manual is intended for trained technicians who understand engine fundamentals, fuel systems, electrical components, and mechanical assemblies typical of mid-range homeowner outdoor power equipment. By outlining standard procedures and acceptable tolerances, it ensures service personnel can restore performance while preserving safety and reliability. The documentation emphasizes systematic workflows, referencing required tools, safety practices, and step-by-step instructions to minimize downtime and protect both the technician and the equipment during service.
Safety is a foundational element throughout this manual, with explicit precautions designed to reduce the risk of injury and equipment damage. It covers personal protective equipment, proper lockout/tagout procedures, and safe handling of sharp blades, fuels, and hot engine components. The manual also details environmental considerations such as proper fuel disposal and spill control. For each service task, it highlights potential hazards, recommended protective measures, and cautions to avoid common mistakes that could lead to personal injury or component failure. Adherence to these precautions is presented as essential for achieving reliable repairs and maintaining warranty validity where applicable.
The general purpose and scope of the manual are to equip technicians with clear instructions for servicing the 917.378350 model, including initial inspection, routine maintenance intervals, and diagnostic flowcharts. It outlines accepted service limits, replacement intervals for wear items, and the ordering of genuine replacement parts to ensure compatibility and performance. The manual also provides guidance on identifying serviceable subsystems, such as the drive mechanism, carburetion, ignition, fuel system, cooling, and lubrication. It emphasizes documenting service actions, noting observed conditions, and updating maintenance logs to support traceability and future troubleshooting. The overall objective is to enable accurate diagnosis, safe disassembly and reassembly, and dependable operation post-service.
Tools and equipment required for service are specified to ensure technicians have the appropriate hardware and instrumentation on hand. The manual enumerates common hand tools, torque wrenches, feeler gauges, compression testers, and specialty adapters specific to this Craftsman model. It also describes the use of calibrated gauges and micrometers where precision fits are critical, such as blade arbor alignment and shaft tolerances. The documentation stresses maintaining a clean workspace, using organized tool trays, and verifying tool calibration before beginning a repair. It further advises on selecting the correct fasteners and ensuring proper thread engagement and lubrication to prevent loosening or galling during operation. Proper tool selection and readiness are presented as foundational for efficient service and consistent repair quality.
Model and serial number identification is essential for ensuring you obtain the correct parts and service procedures for your equipment. Begin by locating the manufacturer's data plate or stencil, typically found on the left side of the engine shroud or near the rear frame rail, depending on the model layout. Record the model number, which in this case corresponds to the Craftsman 917.378350, along with the serial number stamped or labeled on the plate. Cross-check these identifiers with the operator’s manual or official parts catalog to confirm compatibility before ordering components or initiating repairs. Note any code stickers or safety certification markings that may provide additional context about manufacturing date or revision level. When documenting for service, photograph the data plate from multiple angles and keep the images with your repair notes to prevent misidentification during future maintenance cycles.
Electrical and engine specifications encompass the key parameters that govern safe operation and proper maintenance. Verify battery type, voltage, and condition if the unit uses an electric start or electric components, and inspect wiring harnesses for visible insulation damage, loose connections, or corrosion at terminals. For engines, identify the displacement, horsepower rating, and cooling method, then record fuel requirements, recommended oil type and capacity, and the correct air filter specifications. Ensure you understand the ignition system configuration, including spark plug type, gap, and replacement interval. Adhere strictly to torque values for fasteners specified in the service documentation to prevent over-tightening or under-tightening, which can lead to component failure or safety hazards. Document any recent electrical fault codes or sensor readings observed during diagnostics to guide future troubleshooting steps.
Accessory and attachment information covers attachments that enhance functionality or expand the range of applications for the machine. Common accessories may include diff erent cutting decks, mulch kits, bagging systems, or snow thrower attachments, each with specific mounting points and compatibility notes. Check the user manual or parts list to confirm compatible accessory part numbers and any required clearance or modification procedures. When installing or removing attachments, follow the prescribed sequence to avoid bending links or stressing the drive system, and replace any worn quick-connects or brackets to maintain safe operation. Keep a log of installed attachments and their installation dates, as well as any maintenance performed on those components, so you can track wear patterns and anticipate service intervals. If you encounter misalignment or fitment issues, consult the official compatibility matrix for the 917.378350 and verify that the attachment is intended for the engine and frame configuration you are working with.
Regular maintenance tasks are the backbone of reliable outdoor power equipment operation. Establishing a routine helps prevent unexpected breakdowns and extends the life of key components. Start with a visual inspection before each use, checking for loose fasteners, worn belts, cracked hoses, and signs of oil or fuel leaks. Keep a log of observations and corrective actions, noting hours of use and environmental conditions. Schedule more thorough inspections at the intervals recommended by the manufacturer, and adjust based on operating intensity, load, and climate. Consistent attention to these fundamentals reduces downtime and supports safer, more efficient performance in the field.
Lubrication and fuel system care are essential for smooth operation and longevity. Use the specified lubricants and follow the service intervals to prevent excessive wear and corrosion. Regularly check and top off engine oil, ensuring the level is within the marked range on the dipstick, and replace oil according to the service schedule. Inspect fuel lines for aging, cracks, or swelling, and replace any damaged sections promptly to avoid leaks and fuel vapors. When storing the equipment, drain or stabilize fuel per the manual’s guidance to prevent gum formation and fuel degradation that can impair starting and running quality. Proper lubrication and fuel management preserve power, efficiency, and reliability across seasons and workloads.
Air filter and cooling system maintenance are critical for protecting the engine from contaminants and overheating. Remove and inspect the air intake filter regularly, cleaning or replacing it as required by operating conditions and hours of use. A clogged or dirty filter restricts airflow, reducing power and increasing fuel consumption, so adhere to the recommended replacement interval and use the correct filter model. Clean cooling fins and shielding to maintain optimal heat dissipation, and clear any debris from around the cooling air passages to prevent hotspots. Monitor the cooling system for signs of restricted airflow, such as rising engine temperatures or unusual fan noise, and take corrective action promptly. Keeping the air filtration and cooling systems in good condition helps sustain consistent performance and safeguards engine longevity during demanding jobs.
Troubleshooting and diagnostics
When diagnosing a CRAFTSMAN 917.378350, begin with a systematic assessment of symptoms presented by the equipment. Start by confirming model and serial numbers to ensure you are referencing the correct service data. Establish the operator’s reported issue, any recent maintenance, and observed abnormal noises, vibrations, or performance drops. Documenting engine hours, fuel quality, and recent modifications helps isolate potential causes. A careful initial inspection of air intake, fuel lines, and visible wiring can reveal obvious faults without disassembling critical systems. Adopting a methodical approach reduces diagnostic time and prevents misattribution of symptoms to the wrong subsystems.
Symptom based troubleshooting requires correlating observed behavior with potential faults. For engine performance issues, note whether starting is difficult, stalls under load, or lacks power. If electrical symptoms appear, check for loss of dashboard indicators, no crank, or intermittent operation. In each case, verify fuel availability, air filtration, and spark at the spark plug; these fundamentals often account for multiple failure modes. When diagnosing hydromechanical systems, assess clutch engagement, belt tension, and pulley alignment, as improper operation can mimic other issues. Always perform a visual sweep for damaged components, melted insulation, or signs of overheating, which frequently point to root causes.
Electrical system faults and diagnostics must be methodical to ensure safety and accuracy. Begin with battery health, terminal cleanliness, and secure connections, as weak power can cause misreads and unreliable operation. Use a multimeter to verify charging system output and load conditions, and inspect fuses or circuit breakers for signs of overload or failure. Ground integrity is critical; check chassis grounds for corrosion and secure continuity. If control modules or sensors are suspected, refer to service data for expected resistance values and harness continuity checks. When diagnosing switches, keys, and safety interlocks, confirm proper actuator movement and no obstruction to ensure reliable readings from the ignition and safety circuits.
Engine starting and performance issues require attention to fuel quality, compression, and emission-related components. Ensure the correct fuel mix and that the fuel shutoff valve is fully open during starting attempts. Check the spark plug condition and gap, replacing worn or fouled plugs as needed, and inspect the ignition coil for consistent secondary voltage. For starting difficulties, verify compression through a proper leak-down test if permissible within the service guidelines, and listen for exhaust backfire or unusual exhaust sounds that indicate valve or piston concerns. When performance degrades under load, assess air filter integrity, carburetor or fuel injector function, and throttle linkage alignment, adjusting or cleaning as required to restore smooth operation. Maintain a disciplined approach to cleaning, calibration, and reassembly to preserve the longevity of the power equipment.
The engine and fuel system in a small outdoor power tool demand meticulous inspection and careful maintenance to preserve performance and longevity. Beginning with the carburetor and fuel delivery system, verify that the fuel lines, fittings, and clamps are secure and free from cracks or signs of hardening. Replace any deteriorated hoses and ensure that the fuel filter is clean and properly installed to prevent debris from entering the carburetor. Adjustments to the carburetor mixture screws, idle speed, and float level should be performed with reference to the service specifications, using the correct tools to avoid warping or overtightening. When addressing the carburetor, inspect all internal passages for varnish or gumming caused by stale fuel. Use appropriate cleaning agents and air pressure to clear jets, passages, and the throat of the carburetor without bending delicate components. After cleaning, reassemble with a fresh replacement gasket, and verify that the needle and seat operate correctly to maintain a consistent fuel supply. It is crucial to test the fuel delivery under load to ensure the engine responds smoothly across the throttle range and does not stumble during acceleration. Document any settings changes and verify they remain within the recommended specifications. Moving to the ignition system service and timing, check the spark plug condition, gap, and electrode wear, replacing plugs that show excessive fouling or erosion. Inspect the ignition coil, spark plug wire, and kill switch for signs of cracking or loose connections, replacing components as needed to maintain a reliable electrical path. Use a high-quality feeler gauge or manufacturer-approved timing tool to verify that ignition timing aligns with the engine’s specification for optimal starting, smooth operation, and maximum power output. When adjusting timing, perform the task with the engine at normal operating temperature and follow a cautious approach to avoid sudden detonation or misfires, which could damage the piston or valves over time. Record timing readings and confirm that the engine holds steady timing across multiple cranks and throttle positions. In terms of exhaust and emission considerations, inspect the muffler and exhaust manifold for any signs of leakage, cracks, or carbon build-up, which can impede exhaust flow and reduce engine efficiency. Clean or replace the air intake screen if present, ensuring that airflow remains unobstructed while preventing debris from entering the combustion chamber. For emissions-related components, verify that any resonators or catalytic elements are intact and free from damage, and ensure that the exhaust system is properly secured to minimize vibration-induced wear. When performing maintenance, avoid modifying exhaust components beyond the manufacturer’s specifications, as changes can affect emissions performance and compliance. Always complete a thorough road test to confirm that exhaust backpressure, fuel mixture, and ignition timing work in harmony to deliver consistent power without excessive smoke or knocking.
The cooling system in a small engine like the CRAFTSMAN 917.378350 is essential for maintaining optimal operating temperatures and preventing run-away heat that can damage seals, gaskets, and piston rings. Start by performing a visual inspection for any signs of coolant leakage, cracked radiators, or loose hose clamps. Check the thermal fan and shroud for obstruction and ensure that air can flow freely through the cooling fins. When inspecting hoses, look for soft spots, bulges, or hardening that indicate aging and the need for replacement. Maintain cleanliness around the cooling fins to prevent debris buildup that can impair heat transfer. Regularly verify that the muffler and exhaust areas are not obstructed, as restricted exhaust flow can elevate engine temperatures.
During maintenance, confirm proper coolant mixture if your model uses liquid cooling or dedicated cooling fluid, following the manufacturer’s recommended ratio. For air-cooled units, ensure the cooling fins are clear of grass clippings and dirt, and that the engine deck is free of debris that could trap heat. Inspect the radiator cap (if applicable) for a proper seal and replace it if it shows any signs of wear or pressure loss. Keep the coolant reservoir topped to the specified level, but never overfill, which can cause spills and reduced cooling efficiency. When servicing, use manufacturer-approved anti-corrosion and anti-foaming additives as needed to extend coolant life and maintain consistent boiling points.
Lubrication is critical to reduce friction, minimize wear, and extend the life of bearings, gears, and shafts within the powertrain. Begin by checking the lubrication intervals recommended by the manufacturer, then align your service schedule with operating conditions such as load, temperature, and usage frequency. Use the correct grade and quantity of lubricant specified for the engine and transmission components, ensuring that all oil fill plugs are securely tightened after service. Regularly inspect oil levels with the engine upright and cool, and replace oil and filters at the intervals dictated by the maintenance chart or when contaminants are detected. Pay attention to potential oil seepage around seals and gaskets, and replace faulty seals promptly to prevent loss of lubrication and subsequent increased wear.
When addressing overheating or potential leaks, perform a thorough inspection of all hoses, clamps, and fittings for signs of cracking, bulging, or puncture, and replace any compromised parts. If a leak is suspected, clean the area, pressurize the cooling system if applicable, and use a UV dye or suitable tracer to locate the source without dismantling major assemblies. For engines with a liquid cooling system, ensure the thermostat is operating correctly by verifying warm coolant flow to the radiator; a stuck thermostat can cause gradual overheating. Overheating can also result from poor airflow due to a blocked cooling deck or a clogged air intake—clean or replace air filters and remove any debris accumulations. Document and monitor any recurring leaks or temperature spikes, as these may indicate a more serious issue such as a failing water pump, gasket, or head o-ring that requires professional repair.
Cooling system inspection and maintenance
Begin with a comprehensive visual inspection of all cooling-related components, including hoses, clamps, radiator or cooling fins, and the fan assembly. A clean, unobstructed airflow path is essential for effective cooling, so remove grass, dirt, and leaves from the deck area and radiator surfaces. Confirm that the coolant level is within the recommended range and top off only with the specified mixture, avoiding mixing different coolants unless approved by the manufacturer. Check for signs of leaks at seals, gaskets, and joints, using a flashlight to examine hard-to-see areas. If leaks are detected, isolate the source, replace the faulty component, and test the system under operating conditions to ensure there are no residual leaks.
Lubrication interval recommendations
Adhere to the lubrication intervals printed in the service data and adjust based on operating conditions such as high load, dusty environments, or frequent short runs. Use only the recommended lubrication type and viscosity, applying lubricant to bearings, gears, and linkage points as specified. After application, rotate moving parts by hand where practical to ensure even distribution and confirm that there is no excessive drag or play. Maintain clean reservoirs and replace filters at the intervals advised by the manufacturer, ensuring new filters are seated correctly and do not introduce air pockets into the lubrication system. Keep a maintenance log documenting date, hours of operation, parts replaced, and any observations to guide future service planning.
Troubleshooting leaks and overheating
If leaks are observed, identify whether the source is from hoses, gaskets, seals, or fittings, and replace the defective component with OEM-approved parts. After repairs, perform a pressure or leak test to confirm integrity and check for new leaks once the system returns to normal operating temperature. For overheating, verify coolant circulation, confirm that the radiator or cooling surfaces are free from obstruction, and ensure the fan engages when needed. A clogged fuel or oil filtration system can also contribute to temperature irregularities, so inspect and replace filters as required and verify fuel and oil quality. If temperatures continue to rise despite apparent fixes, consult the service manual for torque specifications on mounting points and verify that the water pump and thermostat are functioning correctly. Document all troubleshooting steps and restore the system to factory specifications before returning the equipment to service.
Safety and compliance information
Hazard awareness and PPE recommendations: Working with outdoor power equipment like the CRAFTSMAN 917.378350 requires a thorough understanding of potential hazards. Before any inspection, maintenance, or repair, ensure the engine is off, the ignition key is removed, and the spark plug is disconnected to prevent accidental starts. Wear protective eyewear to shield eyes from debris, and use hearing protection in high-noise environments. Gloves with good grip and cut-resistant properties help protect hands during fuel handling, blade or cutter maintenance, and belt replacements. Steel-toed boots and long pants reduce injury risk from dropped parts or sharp edges. Keep a clean, dry work area free of fuel spills, and have a fire extinguisher rated for flammable liquid fires readily accessible in case of emergencies. When handling batteries or electrical components, use insulated tools and avoid touching terminals with bare skin to prevent shocks or short circuits.
Lockout tagout and service procedures: Implement a robust lockout/tagout (LOTO) protocol before performing any service work. Disconnect the battery cables or remove the ignition source to ensure the machine cannot be started accidentally. Place a clearly visible tag indicating maintenance is in progress and store the key away from the work area. Use proper lifting techniques or a hoist when handling heavy components to avoid back injuries. Follow manufacturer torque specifications for fasteners to prevent component failure or unsafe operation. After reassembly, perform a functional test in a controlled area, with guards in place and by following the specific sequence outlined by the service manual. If any abnormal condition is observed, stop work, recheck connections, and consult the manual or a certified technician before proceeding.
Regulatory and environmental compliance: Adhere to all local, state, and federal regulations regarding the handling and disposal of fuels and lubricants. Dispose of used oil, filters, and contaminated rags at an approved hazardous waste facility in accordance with environmental guidelines. Store fuels and solvents in approved containers, away from heat sources and potential ignition points. When performing maintenance outdoors, minimize environmental impact by using drip pans and containment measures to prevent soil or water contamination. Ensure compliance with emissions and noise regulations applicable to small engines, and follow the manufacturer’s recommendations for ventilation and fuel compatibility to reduce environmental harm and improve tool longevity. Keep documentation on maintenance dates, replacement parts, and any regulatory inspections for traceability and accountability. Regularly review safety data sheets (SDS) for materials used on the machine and train personnel to recognize symptoms of exposure or improper handling.